Arkansas: Arkansas Combination Mortgage Banker/Broker/Servicer License No. 122073, Issued by Arkansas Securities Department
California: Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License No. 41DBO-91489
“Under the California Consumer Privacy Act (CCPA), you have a right to request the deletion of personal information that we collect and/or maintain about you. To submit a request to delete personal information, please submit an email request to firstname.lastname@example.org and include “California Request to Delete” in the subject line. Please specify in your request the personal information about you that you would like to have deleted, which can be all of your personal information as permitted and authorized by the CCPA.
You also have the right to submit a request to exercise the right to know, please submit an email request to CCPARTK@thehomeloanexpert.com with “California Request to Know” in the subject line. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.” ”
Colorado: Colorado Mortgage Company Registration, Regulated by the Division of Real Estate
District of Columbia: Mortgage Dual Authority License No. MLB1326241, issued by the Department of Insurance, Securities and Banking
Florida: Florida Mortgage Lender License No. MLD1736, Issued by the Florida Office of Financial Regulation
Regulated by the Illinois Division of Banking Illinois Department of Financial and Professional Regulation (IDFPR) James R. Thompson Center (JRTC) 100 West Randolph Street – 9th Floor Chicago, IL 60601 General Inquiry Inquiries: 1-888-473-4858 Division of Banking Direct: 1-844-768-1713 TYY: 1-866-325-4949
STATE OF ILLINOIS COMMUNITY REINVESTMENT NOTICE: The Department of Financial and Professional Regulation (Department) evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households. The Department takes this evaluation into account when deciding on certain applications submitted by us for approval by the Department. Your involvement is encouraged. You may obtain a copy of our evaluation once the Department completes our first evaluation. You may also submit signed, written comments about our performance in meeting community financial services needs to the Department. We will update this notice when our first evaluation has been issued.
Indiana:Residential Mortgage License No. 28826, Issued by the Indiana Department of Financial Institutions
Iowa:Mortgage Banker License No. 2020-0057 & Hero Loan No. 2021-0172, Issued by the Iowa Division of Banking
Kansas:Licensed mortgage company, License No. MC.0025619, Issued by the Consumer & Mortgage Lending Division
Kentucky: Mortgage Company License No. MC419224, Issued by the Department of Financial Institutions
Mississippi:Mortgage Lender License No. 1326241, Issued by the Mississippi Department of Banking & Consumer Finance
Missouri:Mortgage Company License No. 1326241, Issued by the Division of Finance
Nebraska: Mortgage Banker License, issued by the Department of Banking & Finance
North Carolina: North Carolina Mortgage Lender License # L-204717
Ohio:Ohio Residential Mortgage Lending Act Certificate of Registration No. RM.804708.000
Oklahoma:Mortgage Lender License No. ML013804, & Hero Loan License No. ML013805. Issued by the Department of Consumer Credit
Tennessee:Mortgage License No. 128819, Issued by the Department of Financial Institutions
Texas: SML Mortgage Banker Registration; CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT-OF-POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
FOR RESIDENTIAL MORTGAGE LOANS ON REAL ESTATE LOCATED IN TEXAS:
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
A COMPLAINT FORM AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEBSITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE LISTED ABOVE, OR BY EMAIL AT SMLINFO@SML.TEXAS.GOV.
Wisconsin:Mortgage Banker License No. 1326241BA, Issued by the Department of Financial Institutions.